In response to the recent surges of COVID-19, Eighteen Capital Group would like to communicate with you the safety measures we are taking within the community. We recommend residents stay up to date on information about COVID-19 through the federal, state and local government. The following link will direct you to the updated CDC virus prevention information.
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html
Due to a concern for the wellness of our residents and staff, all resident amenity spaces will remain closed. This includes spaces of public gathering such as the pools, fitness centers, game rooms, clubhouses, business centers & complimentary coffee stations. Given the current guidance on social distancing provided by the CDC and local guidelines, we do not believe that we can provide adequate space to keep residents and guests safe at this time. We realize many of you enjoy these great amenities daily and apologize for the disruption caused by these closures. As we continue to monitor the spread of Covid-19 we will communicate to you updates regarding closures and steps being taken by management.
Our team prides ourselves in providing prompt maintenance services within your homes. During service requests, team members wash their hands before and after each apartment entry, and change their gloves/shoe covers for each household. We ask that the community please assist our efforts during this time by refraining from entering service requests for elective services or cosmetic repairs. If you are able, for example, to change your own light bulbs you can request for them to be left at your front door. We ask that residents do their part by following the CDC’s personal and household cleaning recommendations as well as by keeping a 6-foot distance from our team members when they service your home.
We are committed to supporting the community, but we ask that residents be mindful of personal contact at this time and submit all requests they can through phone or email. Our leasing & management staff will continue to work regular business hours. Thank you for partnering with us in striving to keep the community well.
Sincerely,
The Entire Eighteen Capital Group Team